Curated highlights from our spring 2017 series.
AT&T's John Palmer Plays Overrated or Underrated
John Palmer, CLO of AT&T, shares his perspective on virtual reality, ROI as a learning measurement, what makes a good CLO and why his mother has been the biggest influence on his career.
Leadership Commitment and Learning Snapshot
John Palmer, CLO of AT&T, shares the day-to-day work of his learning team and how they focus on strategy while still getting things done.
John Palmer's Journey to Becoming a CLO
John Palmer, CLO of AT&T, shares how he became the company's first chief learning officer and his early career working in call centers.
The Learning Structure and Reskilling Efforts at AT&T
John Palmer, CLO at AT&T, discusses why the company has invested so heavily in reskilling its workforce and how the L&D department does it at scale for a 270,000-person organization.